Free Access SAP.C_C4H510_04.v2022-09-12.q60 Practice Test (Page 6)

Question 21

Which of the following features apply to time recording? Note: There are 3 correct answers to this question.

A.Time sheets can be submitted for approval.

B.Time recording can be done online or in offline mode.

C.You can activate the Microsoft Outlook integration for time recording.

D.Code list restrictions are not possible for the Time Type field.

E.Automatic time recording can be done by clicking "Start recording" and "Stop recording".

Question 22

A maintenance plan is created with the condition "Every 5 weeks". Based on this condition, a ticket is created on March 1, but ticket processing is delayed.
Which option should you enable on the ticket template to avoid creation of multiple tickets?

A.Consider contract status

B.Consider delay

C.Consider maintenance plan condition

D.Consider ticket resolved on date

Question 23

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

A.Territories

B.Social media profiles

C.Products

D.Accounts

Question 24

What are the advantages of using the mashup approach when integrating an SAP Bl system? Note: There are 3 correct answers to this question.

A.Offline access is available

B.No additional authorization concept is required

C.Existing reports can be reused

D.Real-time data access

E.No security issues with mashup outside of corporate network

Question 25

When an end user logs an incident in SAP Service Cloud, which steps will be performed by the administrator to manage the incident? Note: There are 2 correct Answers to this question.

A.Push the incident to SAP Service Cloud support.

B.Start processing.

C.Change the priority to escalated.

D.Set up a multi-step approval process.

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Question 21

Question 22

Question 23

Question 24

Question 25

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