Question 36

Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?
  • Question 37

    When should you use the templates provided in the Data Workbench?
  • Question 38

    Which of the following actions are necessary to successfully use installed bases in service tickets? Note:
    There are 2 correct Answers to this question.
  • Question 39

    What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system?
    Note: There are 3 correct answers to this question.
  • Question 40

    Which fields can be determined by using Service Level Agreements? Note: There are 2 correct answers to this question.