Question 226
Which practice nurtures links with stakeholders at strategic and tactical levels'?
Question 227
Which two statements about the guiding principles are CORRECT?
1.The guiding principles support continual improvement
2.Each guiding principle applies to a selection of the available stakeholder groups
3.Organizations should decide which one of the guiding principles is relevant to them
4.Organizations should consider how the guiding principles interact with each other
1.The guiding principles support continual improvement
2.Each guiding principle applies to a selection of the available stakeholder groups
3.Organizations should decide which one of the guiding principles is relevant to them
4.Organizations should consider how the guiding principles interact with each other
Question 228
Which value chain activity ensures the availability of service components?
Question 229
Which two are considered part of the 'organizations and people' dimension of service management?
1.Systems of authority
2.Culture
3.Relationships between organizations
4.Workflows
1.Systems of authority
2.Culture
3.Relationships between organizations
4.Workflows
Question 230
What type of change is often used for resolving incidents or implementing security patches?