Question 31
What is the purpose of capturing moments of success with a customer?
Question 32
What are two expected outcomes of the customer onboard stage? (Choose two.)
Question 33
What is a leading indicator of adoption in the healthscore?
Question 34
Which type of analytics has telemetry that shows the customer's use of the software and defines what has happened to date?
Question 35
The executive team decided to purchase 500 licenses to reduce costs and replace the existing solution, which has been in place for the last 10 years. The end-users were not consulted. Three months into the project, reports show the consumption analytics indicate a high usage of the old system and only 75 licenses active in the new software. Which two adoption barriers must be investigated? (Choose two.)