Refer to the exhibit. The graph shows a customer with a software product and highlights the number of paid-for licenses (shown with the orange line) and the number of users actively using the product (shown with the blue line). Which statement about the customer is true?

The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

Which type of analytics has telemetry that shows the customer's use of the software and defines what has happened to date?

What is the first step a Customer Success Manager should take to identify why the solution was purchased?

Which type of KPl is of the most interest to Customer Success?