A.Scope registered products

B.Purchase a license for the registered product

C.Maintain the installed base

D.Maintain number ranges for customers

A.The system can be set up so that certain incident categories are not covered.

B.When an agent creates a ticket with a registered product, the warranty is automatically determined.

C.Routing rules can be applied to warranties.

D.The agent is prompted to upsell a warranty to the customer.

A.You will need to create an initial file based on predefined fields.

B.You will need to cleanse the legacy data.

C.The migration execution requires an approval from SAP Cloud Support.

D.Data can be loaded or changed only once.

A.Registered products

B.Installed bases

C.Contacts

D.Service contracts

A.Business user

B.Service agent

C.Employee

D.Business role