Free Access EXIN.ITIL.v2025-11-14.q416 Practice Test (Page 13)

Question 56

Which processes review Underpinning Contracts on a regular basis?

A.Supplier Management and Demand Management

B.Supplier Management, Demand Management and Service Level Management

C.Supplier Management and Service Level Management

D.Demand Management and Service Level Management

Question 57

The consideration of value creation is a principle of which stage of the Service Lifecycle?

A.Service Strategy

B.Continual Service Improvement

C.Service Design

D.Service Transition

Question 58

A Service design package (SDP) would normally be produced for which of the following?
1.A new IT service
2.A major change to an IT service
3.An emergency change to an IT service
4.An IT service retirement

A.2, 3 and 4 only

B.1, 2 and 4 only

C.None of the above

D.All of the above

Question 59

Identity and Rights are two major concepts involved in which one of the following processes?

A.Facilities Management

B.Demand Management

C.Access Management

D.Event Management

Question 60

In which core publication can you find detailed descriptions of Service Level Management, Availability Management, Supplier Management and IT Service Continuity Management?

A.Service Operation

B.Service Transition