Which process contains the Business, Service and Component sub-processes?

Which statement about change management is CORRECT?

What is defined as an unplanned interruption or reduction in the quality of a service?

What is the entry point or the first level of the V model?

Identify the missing word in the following sentence.
The purpose of the supplier management practice is to ensure that the organization's suppliers and their [?] are managed appropriately to support the seamless provision of quality products and services.