Question 46
Which of the following statements about service asset and configuration management is/are CORRECT?
1. A configuration item (CI) can exist as part of any number of other CIs at the same time
2. Choosing which CIs to record will depend on the level of control an organization wishes to exert
1. A configuration item (CI) can exist as part of any number of other CIs at the same time
2. Choosing which CIs to record will depend on the level of control an organization wishes to exert
Question 47
Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?
Question 48
Which process is responsible for low risk, frequently occurring, low cost changes?
Question 49
Which of the following are types of service defined in ITIL?
1. Enabling
2. Core
3. Enhancing
4. Computer
1. Enabling
2. Core
3. Enhancing
4. Computer
Question 50
Which one of the following is it the responsibility of supplier management to negotiate and agree?