A.Agreeing the service levels for the service supported by the application

B.Ensuring that the required functionality is available to achieve the required business outcome

C.Defining where the vendor of an application should be located

D.Deciding who the vendor of storage devices will be

A.Service desk

B.IT finance

C.Service portfolio management

D.Request fulfilment

A.How long a service or configuration item (CI) can perform its function without failing

B.The availability of a service or component

C.The level of risk that affects a service or process

D.How quickly a service or component can be restored to normal working order

A.Internal IT teams

B.All stakeholders

C.Business units

D.External IT teams

A.Suppliers

B.External Customers

C.Operations

D.External Consultants